|Horrible Customer Service, Slow Pay Of Rentals|
For some unknown reason, Flip Key is now slow paying homeowners even after taking full payment from the guest. The homeowner is then left with a choice, evict the guest who has already paid, or sit tight and see if Flip Key will eventually remit the money.
Of course, you can't call Flip Key personally to bitch about their poor payment service. Instead, users are forced to refer to a help page where the following question is posed by Flip Key, with the attached answer:
"I still haven't received my payment. When will I get paid?Over the past month, FlipKey has been working on merging systems to take greater advantage of TripAdvisor's world-class vacation rental expertise. These changes have temporarily impacted the automatic disbursement of funds, and some payments are not arriving to you when you normally expect them. We are aware of this issue and are working to resolve it as quickly as possible.
In the meantime, in order to make sure that we are sending the correct amounts to the right people, we are taking some extra time to make sure that things go smoothly. We are working to get your money sent to you as close to its expected arrival date as possible. However, this short delay might continue for the next few weeks.
We appreciate your patience as we address the issue."
Really, it must be the owner's fault for choosing Flip Key in the first place. If they had read everything there was to know about Flip Key, they would have found Flip Key's own notice about slow payment.
Usually. slow payment spells one thing: financial trouble. We don't know if Flip Key and Trip Adviser are having financial rough times, but they sure act like it.
Use Flip Key at your own risk.